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Customer Charter

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Shipping for the first time?

Call our friendly suport team on 020 8365 8888 and we will answer any questions you may have.


A comprehensive list of our transportation services is scheduled below and full details can be read by clicking on each link:

Types of cargo we ship is listed below, click on each link to read full details:



Sea Freight

We provide a weekly containerised consolidation service from UK,NWC,ITALY & SPAIN ports  to Famagusta via Mersin.

Full Container Loads

We provide a weekly service from Harwich to Famagusta via Mersin, using 20’, 40’, 40’ High Cube, Reefer, Open Top or Flat Rack Containers. The transit time for this service is usually 25 days. We can pick up full container loads from any UK port and also offer pick from nominated UK addresses.

Conventional / RORO
We Also provide a regular Direct service to move Projects, Oversize cargo & Heavy Equipment and Vehicles from Ipswich Port to Famagusta. Once again we are happy to offer pick up from any named UK address.


Air Freight

We offer a daily Air Freight Consolidation Service from London Stanstead, London Heathrow and Manchester International Airport to Ercan airport in the Turkish Republic of Northern Cyprus.


Road Freight

We provide a weekly road service through our fleet of International and Domestic vehicles. This is a “door to door” service with a transit time of 10 days from our warehouse in London to Famagusta. Our warehouse is enhanced by the latest security features and is also used as a consolidation point for our containerized sea freight. Our weekly trailer service “mirrors” our road services offering our customers additional distribution flexibility.


Types of cargo we ship

  • Commercial Goods
    From a diamond to a one ton concrete slab there is no item too big or too small for Euromed. Our speciality areas are Textiles, Food Stuffs and Fast Moving Consumer Goods, however, whatever your commercial shipping needs, we are happy to provide you with a cost effective solution.

  • Heavy Goods, Cars, Machinery, Commercial Vehicles
    We can arrange the export and import of your vehicle from the UK to North Cyprus. Our knowledge and experience enables us to offer you the most comprehensive service for your vehicle transportation needs. Our service offering also extends to the export of plant, machinery, trucks as well as agricultural equipment.

  • Hazard Goods
    We have a wealth of experience in the shipment of potentially hazardous goods and chemicals and can offer advice and service on the most efficient way of transporting these goods.

  • Personal Effects
    If you are moving overseas and need peace of mind that all your personal effects will arrive on time, safe and secure and within your budget then look no further than Euromed; where we pride ourselves on our first class service.

  • Excess Baggage
    Practical and cost effective shipping solution for your unaccompanied baggage. Advise on whether air freight, road freight or sea freight, or any combination of the three, is the best option for you.

  • Repatriation including Human Remains
    Repatriation of the deceased to all destinations
    A flight can be booked within a few hours for all repatriations

  • Pets
    As part of your overseas relocation, we understand that your pet is a valued member of the family and should not be forgotten or excluded. We have, over a number of years developed procedures for the safe and secure delivery of pets to North Cyprus; removing all the headaches and stresses associated with paperwork and providing visibility throughout all stages of the process.


Other Services Offered

  • Consolidation
  • Expedited Import Clearance
  • Guidance on procedures, choice of import entry requirements etc.
  • Live Animal Export Procedures
  • Nationwide collection and delivery
  • Order picking
  • Palletizing and shrink wrapping
  • Quality Inspections
  • Re-weighing, marking and labelling
  • Transhipment
  • Trucking services: FCL & LCL
More details on these services may be found in other sections of our website.


Service Strengths

At the heart of our unique service proposition are our service strengths, which are listed below and form the cornerstones of our operations:
  • Professional Support Staff
  • Flexibility on Routings and Collections
  • Logistics and Documentation Service
  • European Door-To-Door Deliveries
  • Groupage Or Dedicated Services
  • Daily & Weekly Services
  • No Minimum Sizes
  • Extremely Competitive Rates
  • Full Customs Clearance
Warehousing and storage facilities are available in both the UK and in TRNC



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